Apex Freight Forwarders is committed to protecting personal data and ensuring that organisational and technical security measures are in place.
At Apex Freight Forwarders, we prioritize the protection of your personal data and are committed to implementing appropriate organizational and technical measures to secure your information. Whether you are using our transportation and logistics services ("Services"), subscribing to newsletters, or browsing our websites, we take your privacy seriously.
By accessing our websites or engaging with our Services, you agree to the collection and processing of your personal information by Apex Freight Forwarders as outlined in this Privacy Policy ("Policy") and the accompanying Legal Notice, which pertains to the usage of our website. The Legal Notice is available here.
As a transportation and logistics service provider, the Apex Freight Forwarders entity you interact with is responsible for processing and controlling the personal data provided by you, whether in connection with our Services or through your use of our websites.
Please be aware that this Policy may be updated periodically at Apex Freight Forwarders' discretion.
Collection, Processing, and Legal Grounds for Personal Data Services
Apex Freight Forwarders collects personal information directly from you or other data controllers to provide or assist with the Services you request. These third parties may share necessary data, such as your name, address, contact details, etc., to help us deliver the requested services. If you wish, we can inform you of the identities of these third parties.
Your data is processed to fulfill an agreement with you, Apex Freight Forwarders' client, or in response to your requests (e.g., completing a contact form, registration, or survey).
Apex Freight Forwarders processes your data in compliance with relevant legal requirements. The processing is based on contract, consent, legal obligations, or Apex Freight Forwarders' legitimate interests, in line with the General Data Protection Regulation (GDPR), Article 6(1)(a), (b), (c), and (f).
Website Usage
When you visit Apex Freight Forwarders’ websites, we may collect technical data from your device, such as IP address, access times, and other browser-related information, as necessary to operate and improve the functionality of our websites, in accordance with our Cookie Policy, available at www.apexfreightco.com. Additionally, we may collect your name and contact details if you choose to submit a request via any of our online forms.
The processing of such data is based on your consent or our legitimate interests, in accordance with GDPR Article 6(1)(a) and (f).
Newsletters and Marketing
Apex Freight Forwarders may use your name, email address, and other contact information to send you newsletters, event invitations, and updates about our services.
We will only process your data for these purposes with your explicit consent, as stated in GDPR Article 6(1)(a). You may withdraw your consent at any time.
We advise against submitting sensitive personal data (such as health information, ethnic background, or political opinions) to us unless necessary.
Additionally, we may anonymize and aggregate data, including personal data, for statistical purposes to enhance our services and product offerings.
Sharing Personal Data with Third Parties
Apex Freight Forwarders may share your personal data with other entities within the Apex Freight Forwarders Group, as well as third-party service providers and advisors, when necessary to meet our contractual obligations to you. These third parties may include logistics partners, shipping lines, airlines, IT service providers, and authorities.
We may also share your personal information with service providers involved in website hosting, marketing, and other related services.
In some cases, we may disclose your personal data to comply with legal obligations, protect our rights, or in the event of a merger, acquisition, or asset sale.
If you request, we will provide you with the names of these third parties.
Data shared with third parties may be transferred outside your country of residence. However, Apex Freight Forwarders ensures that appropriate safeguards are in place to protect your data, such as using EU Standard Contractual Clauses when transferring data outside the European Economic Area.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected and in accordance with applicable laws. Once your data is no longer needed, it will be deleted, unless required by law to retain it for a longer period.
For example, data related to website usage is typically retained for a maximum of 30 days, with the exception of cookies, which are managed in accordance with our Cookie Policy.
If your data processing is based on your consent, it will be deleted when you withdraw consent, unless we are legally required to retain it for a longer period.
Your Rights
You have certain rights under data protection laws, including:
- The right to be informed about the personal data we process.
- The right to correct or complete any inaccurate or incomplete personal information.
- The right, in certain circumstances, to request the deletion of your personal data.
- The right to limit or restrict how your data is processed.
- The right to object to the processing of your personal data.
- The right, under certain conditions, to request that your personal data be transferred to another data controller.
If you wish to exercise any of these rights, or if you wish to withdraw any consent you have provided to Apex Freight Forwarders, please contact us.